Management Solutions

Increase operational efficiency and reduce costs with a broad range of fully integrated, strategic, end-to-end sourcing and procurement solutions. Taking full advantage of DHL’s global procurement expertise, world-class processes, supplier relationships, and leverage as a large buyer, our comprehensive outsourced “source-to-contract” service includes: organization design, training and transformation, ethical and sustainable supply chain management, purchase-to-pay activities, inventory management, including demand planning, optimization and finance

Ensure fast and coordinated end-to-end management of your recalls. DHL’s solution provides you full control and visibility, affording you peace of mind as we address each step of the workflow, including: communication, budget control

As your outsourced email-, phone- and mail-based customer contact center, DHL will be your customers’ first port of call and their key source of support. As either a stand-alone service or part of an integrated supply chain solution, you can trust us to professionally handle all inquiries and deliver first-class after-sales care